DockOpsDockOps

Privacy Policy

Effective Date: October 16, 2025

1. Information We Collect

DockOps ("we," "us," or "our") collects information to provide and improve our hull-cleaning business management platform. We collect:

  • Account Information: Name, email address, phone number, and company details when you create an account.
  • Business Data: Client information, boat details, job schedules, invoices, and payment records you enter into the platform.
  • Usage Data: Information about how you interact with our services, including IP address, browser type, and access times.
  • Cookies: We use cookies and similar technologies to maintain your session and improve user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related notifications
  • Improve, personalize, and expand our service offerings
  • Communicate with you about updates, support, and marketing
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party vendors who help us operate our platform (e.g., hosting, payment processing, analytics).
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, sale, or acquisition.

We require all third-party service providers to maintain the confidentiality and security of your information.

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security audits and monitoring
  • Access controls and employee training

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes (e.g., record-keeping, dispute resolution).

6. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Object to or restrict certain data processing
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@dockoperations.com.

7. Cookies and Tracking

We use cookies and similar technologies to recognize you and customize your experience. You can control cookies through your browser settings, but disabling cookies may limit some functionality.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Effective Date." Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: